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Pastor Kevin's Blog

Reminder - Facility Care

We have such an amazing staff at Willow Creek!

And it's a good thing - there is so much happening here! It takes every single member of our staff, each "on point" - focused on the specific areas to which God's called them - to make things happen. I'm grateful to God for every single one of them.

Many of you know that we have a Minister of Member Care. His name is Jeff Smith. Maybe he visited you in the hospital or recruited and trained someone who did. Maybe he helped make sure your family received financial assistance during a hard time, or meals during a medical emergency. Maybe he answered your call and talked you through a crisis. Maybe he walked with you through the loss of someone you love. I could go on and on.

Jeff's a treasure - a gift to our church and to our staff.

Jeff hasn't always been our Minister of Member Care. He used to be our administrator. And, frankly, that creates a challenge for some of us. We're in the habit of seeing Jeff's role at Willow Creek one way when in fact it's changed quite a bit. As a result, we might ask Jeff to do things that are beyond the scope of his position.

Moving forward, I want to clarify that Jeff is now wholly focused on care ministry here at Willow Creek. That's more than a full-time job. He does not oversee the facility or any of the operational aspects of our church.

With that in mind:

  • If you have a facility related issue (ex. maintenance, room access, etc.), please don't direct that to Jeff. Instead, contact Ben Schultz, our facilities and security assistant, or one of our deacons through the church office.

  • If you have a question about the operational aspects of the church (finances, scheduling, etc.), contact our office staff.

Jeff's role is now entirely focused on caring for our members and friends - and not at all our building, grounds, and operations. Protecting this focus will help us care for the members and friends of Willow Creek Church with excellence. Thank you!