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Pastor Kevin's Blog

Post Category: Guests

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Five Steps for Welcoming Guests to Willow Creek

Two Sundays ago, we had a brief luncheon meeting with all of our guest care ministry staff. Our greeters, ushers, Crossroads Cafe staff, and Walking Tall team members gathered with others to walk through our guest welcome process - something we've developed by adapting insights from Nelson Searcey's great book, Fusion: Turning First Time Guests into Fully-engaged Members o...

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